HOL Student Help Guides
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  • Ways to Order 9
  • FAQ: Orders and Shipping 12
  • FAQ: Changes to Orders 4
  • FAQ: Voucher and Kit Codes 6
HOL Student Help Guides   /  Kit Orders & Shipping

FAQ: Orders and Shipping

12 Articles
  • What is Order Processing?
  • How do I know my order is complete and has been paid for?
  • How will my order be shipped?
  • How long will it take for me to receive my kit once ordered?
  • How Can I Track My Order?
  • Do you ship internationally? If so, are there additional shipping fees?
  • I am overseas at an APO/FPO address. Can I still get my kit, and do normal shipping standards apply?
  • Can I buy my kit items locally and still access my course?
  • I did not get a shipping confirmation. Has my kit shipped?
  • I ordered 5-day shipping and it has been longer than 5 days. Where is my kit?
  • My tracking number is not showing up on UPS.
  • Shipping & Delivery Info
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