I ordered 5-day shipping and it has been longer than 5 days. Where is my kit?

Updated Jan 26, 2021

The shipping method you choose when ordering your kit applies after the kit is built and has left our production facility. 

For example, if the processing of your kit takes 3 business days and you selected 5-day shipping when placing your order, your total time between order and delivery would be 8 business days.

All orders are processed in the order they are received and our team works very hard to process orders as quickly as possible, so we always recommend placing your order as soon as possible to ensure your kit arrives in time for you to begin your lessons.

 See more information about order processing here.

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