Frequently Asked Questions
- Where Can I Find my Kit Contents List?
- How Do I Cite Science Interactive Content?
- What If My Kit has Missing or Damaged Items?
- Why do some items in my kit look different than the pictures or videos in my curriculum?
- There's a notice in my kit saying it was shipped without an item. How do I get the missing piece?
- How do I know how to complete my labs?
- Do you disclose any information to outside parties?
- The microorganisms in my kit are not growing. What should I do?
- Are the microorganisms included in the kit safe to use at home?
- My burner fuel does not have a wick. What should I do?