If you made an order but need to cancel it, contact our customer service team.
Can I cancel my order?
Updated on
Kit Orders & Shipping
Ways to Order 8
FAQ: Orders and Shipping 14
- What is Order Processing?
- How do I know my order is complete and has been paid for?
- How will my order be shipped?
- How long will it take for me to receive my kit once ordered?
- How Can I Track My Order?
- Do you ship internationally? If so, are there additional shipping fees?
- I am overseas at an APO/FPO address. Can I still get my kit, and do normal shipping standards apply?
- Can I buy my kit items locally and still access my course?
- I did not get a shipping confirmation. Has my kit shipped?
- I ordered 5-day shipping and it has been longer than 5 days. Where is my kit?
- My tracking number is not showing up on Fedex.
- Shipping & Delivery Info
- Can financial aid be used to purchase a lab kit?
- Do I have to purchase a lab kit?