I have a code, what do I do next?

Updated on Apr 24, 2026

Let's get you to the right place! Follow the decision tree below to determine where your code needs to be entered:

1. Does your code have 7 or 12 digits AND you are trying to place an order for a digital or physical kit product?

Are you trying to place your order through your LMS?

Click here for instructions on placing your order through your LMS

Are you trying to place your order through a specific web link provided by your instructor?

Click here for instructions on placing your order through a specific web link

2. Does your code have 14 digits, you already have your physical kit product, AND you're trying to unlock your lab course?

Are you accessing your course through your LMS?

Click here for instructions on unlocking your course through your LMS

Are you accessing your course through a specific web link provided by your instructor?

Click here for instructions on unlocking your course through a specific web link

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