I ordered the wrong kit. How do I get the right one?

Updated Feb 09, 2021

If you ordered the wrong kit, notify customer service as quickly as possible by using our web contact form.

Please provide:

  • Your full name
  • Your instructor's name
  • School name
  • Proof of purchase or a receipt from the bookstore (if ordered from a bookstore)
  • Order number (if ordered directly from SI)
  • Kit number
  • Shipping address
  • Part numbers for the missing items (if applicable)
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