When contacting Science Interactive for support, you may be asked to provide an order number or sales shipment number. Follow the tips below to locate this important information.
1. Log into the email that is registered to your cloud student account
2. Search for an email from [email protected] with the subject 'Science Interactive - Order Confirmation'.
3. Open the email to locate your order number
1. Log into the email that is registered to your cloud student account.
2. Search for an email from [email protected] with the subject 'Items on order have shipped!'
3. Open the email to locate your sales order number and your sales shipment number.
Your sales order number will start with SO- and your sales shipment number will start with SS-.
