1. Locate the white label on the front of your lab kit
2. Locate the Kit Number on the label
Be sure to include all dashes, numbers and letters when providing your kit number.
How to find your kit number
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Using Your SI Lab Kit
Frequently Asked Questions 21
- Where Can I Find my Kit Contents List?
- How Do I Cite Science Interactive Content?
- What If My Kit has Missing or Damaged Items?
- Why do some items in my kit look different than the pictures or videos in my curriculum?
- There's a notice in my kit saying it was shipped without an item. How do I get the missing piece?
- How do I know how to complete my labs?
- Do you disclose any information to outside parties?
- The microorganisms in my kit are not growing. What should I do?
- Are the microorganisms included in the kit safe to use at home?
- My burner fuel does not have a wick. What should I do?
- My burner fuel leaked in my kit. What should I do?
- I think my IKI leaked. Can I still complete my experiment?
- If I need to travel by plane, can I bring my kit with me?
- My test tubes are not fitting in the test tube rack. What should I do?
- The materials list for my lab in the SI Cloud is calling for lens paper/slides, but I did not receive any in my kit.
- Does the V-Scope include oil immersion lenses?
- Can I reorder individual items for my lab kit?
- I received a broth/agar that is expired. Can I still use it?
- How to find your sales order or shipment number
- How to find your kit number
- The agars/broths in my kit froze. Can I still use them?